Conditions d’utilisation

These Terms of Service ("Terms") govern your access to and use of the HydraBond™ website, hydrabond.store (the "Site"), and any purchases made through the Site.

By accessing or using the Site, placing an order, or purchasing products from us, you agree to be bound by these Terms and our other applicable policies, including our Privacy Policy and Refund & Return Policy.

If you do not agree with these Terms, please do not use the Site or purchase our products.

1. About HydraBond™

The Site is operated by HydraBond™ ("HydraBond™," "we," "us," or "our").

Our products are sold directly through our online store at hydrabond.store.

For questions or customer support, please contact us at:

Email: contact@hydrabond.store

2. Eligibility

By using the Site or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing a product on behalf of another person, you represent that you are authorized to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on the Site are accurate and up to date.

However, product images may vary slightly from the actual product due to differences in lighting, displays, photography, packaging updates, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

We do not guarantee that all information on the Site will always be complete, current, or error-free.

4. Cosmetic and Product Information

HydraBond™ products are cosmetic products intended for external use.

Information provided on the Site is for general informational and cosmetic purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary.

Please follow the product instructions and any applicable warnings provided with the product.

If you experience persistent or significant irritation or have concerns about using a skincare product, discontinue use and consult an appropriate healthcare professional.

5. Orders and Acceptance

When you place an order through the Site, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted or that the products have been shipped.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, product availability issues, pricing errors, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will issue a refund for the amount charged for the canceled order.

6. Pricing and Payment

All prices displayed on the Site are stated in the currency shown at checkout.

Prices, promotions, discounts, and availability may change at any time without prior notice, except where applicable law requires otherwise.

Applicable taxes, shipping charges, or other costs will be displayed during the checkout process where applicable.

Payments are processed through the payment methods and payment providers made available at checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided.

7. Promotions and Discounts

Promotional offers, discount codes, and special pricing may be subject to additional terms and conditions communicated with the applicable offer.

Unless otherwise stated, promotional codes may not be combined with other offers, exchanged for cash, or applied retroactively to previous purchases.

We reserve the right to correct pricing or promotional errors and to cancel transactions resulting from obvious errors or unauthorized use of promotional codes.

8. Shipping and Delivery

Shipping and delivery information, including available shipping methods and estimated delivery times, is provided during the purchasing process and/or in our Shipping Policy.

Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been shipped, delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, or other transportation disruptions.

If we become aware of a significant delay affecting your order, we will provide applicable information and available options in accordance with applicable law.

Please ensure that the shipping address provided at checkout is accurate and complete.

9. Refunds and Returns

Our refunds and returns are governed by our Refund & Return Policy.

Our current policy provides a 30-Day Money-Back Guarantee, subject to the conditions described in that policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived under applicable law.

10. Cancellations

If you need to cancel an order, please contact us as soon as possible at contact@hydrabond.store.

Because orders may be processed or shipped shortly after they are placed, we cannot guarantee that a cancellation request can be accommodated after processing or shipment has begun.

If an order cannot be canceled, you may be able to request a refund in accordance with our Refund & Return Policy.

11. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to provide accurate information and to update it when necessary.

We reserve the right to suspend or terminate accounts where reasonably necessary to protect our Site, customers, or business.

12. Intellectual Property

All content on the Site, including text, graphics, logos, photographs, product images, designs, videos, trademarks, service marks, and other materials, is owned by or licensed to HydraBond™ or its respective owners and is protected by applicable intellectual property laws.

The HydraBond™ name, branding, logos, and related marks may not be copied, reproduced, modified, distributed, or used without our prior written permission, except as permitted by applicable law.

You may use the Site for personal, non-commercial purposes only.

13. User Content and Reviews

If you submit reviews, photographs, comments, testimonials, or other content to us or through the Site ("User Content"), you represent that you have the right to submit that content and that it does not violate the rights of another person.

By submitting User Content, you grant HydraBond™ a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and marketing, subject to applicable law and any additional terms communicated at the time of submission.

We do not require customers to waive their legal right to provide honest reviews or opinions about our products or services.

We reserve the right to remove User Content that violates applicable law or our reasonable content standards.

14. Prohibited Uses

You may not use the Site:

For any unlawful purpose.
To violate any applicable law or regulation.
To infringe the intellectual property or other rights of others.
To interfere with the security or operation of the Site.
To introduce malicious code, viruses, or other harmful material.
To attempt unauthorized access to the Site, its systems, or related accounts.
To engage in fraudulent transactions or provide false information.
To use automated systems to scrape, copy, or collect Site content without authorization.

15. Third-Party Services and Links

The Site may contain links to or integrations with third-party websites, services, payment providers, social media platforms, analytics services, advertising platforms, or other third-party technologies.

We do not control and are not responsible for the content, policies, security, availability, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an "as is" and "as available" basis.

We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free.

We do not guarantee any particular result from the use of our cosmetic products. Individual experiences and results may vary.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the fullest extent permitted by applicable law, HydraBond™ will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or purchase or use of our products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HydraBond™, its service providers, and their respective officers, employees, and representatives from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Site, violation of these Terms, or violation of the rights of another person.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of the Site after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and HydraBond™ concerning your use of the Site and purchases made through it, except where additional terms expressly apply.

22. Governing Law

These Terms will be governed by the laws applicable to the relationship between you and HydraBond™, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available to them under the laws of their place of residence.

23. Contact Us

If you have questions about these Terms of Service, please contact us at:

HydraBond™
47 W 13th St
New York, NY 10011
United States