Politique de confidentialité
HydraBond™ ("we," "us," or "our") operates hydrabond.store (the "Site"). We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what personal information we may collect, how we use it, how we may share it, and the choices and rights that may be available to you when you visit our Site, place an order, or otherwise interact with us.
Information We Collect
Depending on how you interact with our Site, we may collect the following categories of personal information:
Contact and identification information, such as your name, email address, shipping address, billing address, and phone number.
Order and transaction information, such as the products you purchase, order details, transaction information, shipping information, and order history. Payment card information is processed by our payment providers and is not stored by HydraBond™ in its complete form when processed through those providers.
Account information, if you create a customer account, such as your login credentials, account preferences, and related information.
Device and browsing information, such as your IP address, browser type, device information, pages viewed, referring pages, approximate location information, and information about how you interact with our Site.
Communications, such as information you provide when you contact us by email, through a contact form, or through customer support.
How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise provide information to us.
- Automatically when you browse our Site through cookies, pixels, analytics tools, and similar technologies.
- From service providers and other third parties involved in processing payments, fulfilling and shipping orders, providing analytics, advertising, or other services necessary to operate our business.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders, including payment processing, shipping, and customer service.
- Communicate with you about orders, purchases, accounts, or customer-service requests.
- Send marketing communications when you have opted in or where otherwise permitted by applicable law. You may unsubscribe from marketing communications at any time.
- Operate, maintain, and improve our Site, products, services, and customer experience.
- Understand how visitors use our Site and measure the performance of our marketing and advertising.
- Detect, investigate, and prevent fraud, abuse, unauthorized activity, and security incidents.
- Comply with applicable legal and regulatory requirements.
- Establish, exercise, or defend our legal rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, remember preferences, understand how visitors use our Site, analyze performance, and support advertising activities.
Depending on the services and integrations enabled on our Site, these technologies may include analytics and advertising tools such as the Meta Pixel and TikTok Pixel.
These technologies may allow us and our service providers or advertising partners to measure advertising performance, understand interactions with our Site, and deliver or measure relevant advertising.
Where required by applicable law, non-essential cookies and tracking technologies may be subject to your consent or privacy choices.
You may manage certain cookie preferences through the cookie banner or privacy controls available on our Site.
How We Share Personal Information
We may share personal information with service providers and other third parties when reasonably necessary to operate our business and provide our products and services.
These may include:
Shopify, our e-commerce platform provider, which hosts and supports our online store.
Payment processors, which process payments securely.
Shipping, fulfillment, and logistics providers, which help us fulfill and deliver orders.
Analytics and advertising providers, including services such as Meta and TikTok, where applicable, to help us analyze Site activity, measure advertising performance, and support advertising activities.
Professional advisors and service providers, where reasonably necessary to operate our business.
Government authorities, law enforcement, or other parties, when required by law or when reasonably necessary to protect our rights, customers, property, or safety.
We do not sell personal information for monetary consideration.
Depending on applicable privacy laws and how our advertising and analytics technologies operate, certain disclosures of personal information to advertising partners may be considered "sharing" or targeted advertising. Where applicable, we will provide the privacy choices and opt-out mechanisms required by law.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable legal exceptions.
- Opt out of certain marketing communications.
- Opt out of certain sales, sharing, or targeted advertising activities where applicable.
- Exercise other privacy rights provided by applicable law.
To exercise an applicable privacy right, contact us using the information provided below.
We will process requests in accordance with applicable law.
California Privacy Rights
If you are a California resident and the California Consumer Privacy Act (CCPA), as amended, applies to our business, you may have additional privacy rights, including rights to know, correct, delete, and opt out of certain sales or sharing of personal information.
Where applicable, California residents may also have rights relating to targeted advertising and the use or disclosure of certain sensitive personal information.
If you wish to exercise an applicable California privacy right, please contact us using the information below.
If applicable law requires us to provide a specific "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" mechanism, we will make that mechanism available on our Site.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Children's Privacy
Our Site is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us so that we can take appropriate action.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Because we use service providers and business partners that may operate in different countries, personal information may be transferred to, stored in, or processed in countries other than the country in which you reside, including the United States.
Where required by applicable law, appropriate safeguards will be used for applicable international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, you can contact us at:
HydraBond™
47 W 13th St
New York, NY 10011
United States
Email: contact@hydrabond.store